The second-hand marketplace Users Express Anger Over Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
